East Tennessee’s #1 Dry Cleaning & Laundry Services
Knoxville’s go-to provider for dry cleaning, laundry services, professional alterations, shoe & leather repair, rug cleaning, and tuxedo rentals.
Featured Services
We do more than just clean clothes. See how we can help you.

Dry-Cleaning & Laundry Services
Let Prestige Cleaners provide you with the best laundry in town. Your whites & colors will be delivered back to you clean, fresh, and folded, just the way you want them. Then you can spend your time on the really important things in life.
Professional Alterations
For alterations major or minor – Prestige Cleaners can provide the service you need, and our work is guaranteed. Our expert alterations staff can make any alterations you need. All very quickly and at a very reasonable price.


Bridal Gown Preservation
Prestige Cleaners is a member of the Association of Wedding Gown Specialists. Your wedding day is one of the most important events of your life and a day for keeping memories that you will cherish forever. Your wedding gown should receive the same care and safekeeping as your memories. Prestige Cleaners can clean your gown to its original beauty and store it for future generations.
We offer more services, including shoe & leather repair, rug cleaning, tuxedo & suit rentals, and more.
Take a tour of the plant. Click on the video below.
Prestige employs over 70 people and processes ~30,000 clothing items every week.
Contact Us & Locations
Send a message, give us a call, and check out our locations.
Free Pick Up & Delivery
Free valet service right to your home or office.
Interested in joining the team? Employment Opportunities.
Happy Customers
We have earned the thousands of loyal customers across East Tennessee.

I realize pricing will not stay the same and things have gone up tremendously, but just be aware that you are going to pay a pretty penny for your dry cleaning. I guess it’s one of those things that businesses are not responsible if you can’t afford the service, lol, so I understand. Great staff, very professional, beautiful work. Thank you.
The blues brighter over all! Could not have been more pleased !!! I Highly recommend Prestige !!!
I did not hear from them on the day items were promised. Come to find out, it seems their non follow-up was due to one of my items being lost. No one reached out to tell us - we only found out when my husband went to check on our clothes a couple days after promised. They assured us they would find the item and follow up. That was over a week ago. Crickets. Sadly, this was a designer top that I’ve only gotten to wear once.
I’m concerned about bringing clothes there in the future.
I was very surprised and pleased!
I won’t forget about the type of service I received! Great service!
When I had time, I emailed their corporate office. I later called the Taggert location, speaking to another Amanda who was very helpful, learning that the Taggert location was only a few miles from the Merchants location.
I later got an email back from Jason Thurman and was told that they communicated every way they could about the closure of Merchants location and that the Taggert location was nearby. I screenshot shot their still active listing for Merchants on Apple Maps and sent it to him.
Crickets ….
When I dropped my clothing off, I was also given a receipt that said it would be ready for pickup at 6:00pm on Wednesday. I didn’t receive a text on Wednesday letting me know that it was available, so I texted them.
Also, crickets ….
I called them mid-morning on Thursday after not hearing back from them and spoke with Amanda at the Taggert location again to learn that my dry cleaning was not done, but they were taking care of it at the time. She later called back to tell me that it was available for pickup, which I appreciated.
As of today, the Merchants location is still listed as an active business on Apple Maps.
It’s clear that Prestige is going through some changes and needs to get some things cleaned up, but my dry cleaning was still done well.
I know that I’m not the only one experiencing these inconveniences, but I hope everyone will bear with them, as I have, while they get back up to their previous standards.
I do appreciate them sending me this link asking for the review, especially since I’ve already contacted them, and they knew of my experience. In my opinion, that speaks very well of them to want all sides presented in their reviews. I trust that they will update their phone listing to state that the Merchants location is closed and will also update their Apple Maps information to closed or to redirect them to an open location.
Your staff is amazing — very professional, knowledgeable, and kind! They make the encounter a pleasure — Carl and Amanda are simply outstanding!
I had used a product called Badge Magic to secure patches onto my son’s Boy Scout uniform. Now that he’s an adult I needed to remove patches from areas that are now supposed to be left patch-free, and the Badge Magic left a horrible, black adhesive residue behind. I first took it to Halls Cleaners and they were unable to remove it, and instead ended up making the adhesive worse as it spread to other areas of the shirt. I thought for sure I was just going to have to buy a new uniform shirt, which is expensive. As a last minute, what the heck decision, I decided to try Prestige Cleaners to see if they could remove it. I couldn’t believe what I saw when I picked it up a few days later. It looks brand new! I’m ecstatic!