East Tennessee’s #1 Dry Cleaning & Laundry Services
Knoxville’s go-to provider for dry cleaning, laundry services, professional alterations, shoe & leather repair, rug cleaning, and tuxedo rentals.
Featured Services
We do more than just clean clothes. See how we can help you.
Dry-Cleaning & Laundry Services
Let Prestige Cleaners provide you with the best laundry in town. Your whites & colors will be delivered back to you clean, fresh, and folded, just the way you want them. Then you can spend your time on the really important things in life.
Professional Alterations
For alterations major or minor – Prestige Cleaners can provide the service you need, and our work is guaranteed. Our expert alterations staff can make any alterations you need. All very quickly and at a very reasonable price.
Bridal Gown Preservation
Prestige Cleaners is a member of the Association of Wedding Gown Specialists. Your wedding day is one of the most important events of your life and a day for keeping memories that you will cherish forever. Your wedding gown should receive the same care and safekeeping as your memories. Prestige Cleaners can clean your gown to its original beauty and store it for future generations.
We offer more services, including shoe & leather repair, rug cleaning, tuxedo & suit rentals, and more.
Take a tour of the plant. Click on the video below.
Prestige employs over 70 people and processes ~30,000 clothing items every week.
Contact Us & Locations
Send a message, give us a call, and check out our locations.
Free Pick Up & Delivery
Free valet service right to your home or office.
Interested in joining the team? Employment Opportunities.
Happy Customers
We have earned the thousands of loyal customers across East Tennessee.
I took two pairs of jeans in to be shortened. I received them back a week before my promised time. They did a great job. I will definitely use them again for alterations.
So glad I came here! Needed dry cleaning services at last minute and they were able to accommodate my needs. Friendly, helpful staff. Don’t hesitate to use them, you won’t regret it
My clergy vestments needed to be pressed. I experienced wonderful customer service and they had a quick turn around time. My vestments looked amazing! I will definitely be a returning customer. 10/10 recommend!
I have been going to them for years. They do an amazing job, only reason why I’m given them a 4 star instead of a 5 it’s because of prices. I thought they were extremely high.
I realize pricing will not stay the same and things have gone up tremendously, but just be aware that you are going to pay a pretty penny for your dry cleaning. I guess it’s one of those things that businesses are not responsible if you can’t afford the service, lol, so I understand. Great staff, very professional, beautiful work. Thank you.
I realize pricing will not stay the same and things have gone up tremendously, but just be aware that you are going to pay a pretty penny for your dry cleaning. I guess it’s one of those things that businesses are not responsible if you can’t afford the service, lol, so I understand. Great staff, very professional, beautiful work. Thank you.
The absolute best! I brought in a leather bag with a huge stain and discoloration, and not quite sure if anyone could fix it. However, Prestige Cleaners went above and beyond my expectations! They were so kind and helpful every step of the way. I can’t thank them enough for repairing my bag. I will definitely be recommending their services to my family and friends!
Place ruined the crease, my paints crease is literally on the side of my leg, 100$ paints from dillards, who can’t put a crease right, on top of that they charge a fortune, the most expensive cleaners I have ever been to, been all over the world, Kenya does a better job at a fraction of the price and don’t even have heating and cooled buildings. Rediculous, woke up to get dressed for trip, now have to find another outfit, payed 40$ for 2 shirts and one pair of paints. Roughly 40$. Avoid this pot at all cost.
I had two lined cotton blue and white Toile drapery panels hemmed 11inches shorter plus cleaned for first time in 20 years!!! They were cleaned to perfection, white was white again, no yellowing,
The blues brighter over all! Could not have been more pleased !!! I Highly recommend Prestige !!!
The blues brighter over all! Could not have been more pleased !!! I Highly recommend Prestige !!!
Clothes were done early and done well. One had buttons missing and they were put on, which surprised us especially since prestige matched them up and did it without being asked. Thank you for a job well done. We noticed and appreciate you
I had two pair of pants waist and length tailored. I am very happy with the outcome. I will be bringing several additional clothing items for alteration.
We’ve gone a couple times to the location off of Emory. First time, all was fine. Unfortunately this second time bringing clothes,
I did not hear from them on the day items were promised. Come to find out, it seems their non follow-up was due to one of my items being lost. No one reached out to tell us - we only found out when my husband went to check on our clothes a couple days after promised. They assured us they would find the item and follow up. That was over a week ago. Crickets. Sadly, this was a designer top that I’ve only gotten to wear once.
I’m concerned about bringing clothes there in the future.
I did not hear from them on the day items were promised. Come to find out, it seems their non follow-up was due to one of my items being lost. No one reached out to tell us - we only found out when my husband went to check on our clothes a couple days after promised. They assured us they would find the item and follow up. That was over a week ago. Crickets. Sadly, this was a designer top that I’ve only gotten to wear once.
I’m concerned about bringing clothes there in the future.
My puppy damaged a pair of my pants near a front pocket! I was told that the lady who was to attempt to repair the pants would not be able to fix the damaged pocket! When I picked the pants up, they had repaired the damaged pocket better than I expected!
I was very surprised and pleased!
I won’t forget about the type of service I received! Great service!
I was very surprised and pleased!
I won’t forget about the type of service I received! Great service!
I don’t take clothes to the cleaner often but I had an upcoming wedding so needed some last minute shirts cleaned and starched. I stopped by the Powell location was assisted by Amanda both on the initial drop off and pickup. I needed the shirts by the next morning and she said that wasn’t a problem. She was pleasant and helpful on both occasions. While the shirts turned out good, in theory any cleaner could have done that but having great team members like Amanda makes all the difference. I would recommend the location in Powell because of Amanda. Great job!
Great job on alteration of sport jacket. I thought a little pricey but work was great quality and overall probably worth the cost. Would recommend.
Very pleased with the job the cleaners done on all my mother's Kasper dresses and jackets. She had spots to be removed around the collars on the jackets and necks of the dresses. Excellent job! The person that helped us was very friendly and courteous also.!
My experience this time wasn’t as good as previous times. I went to the Merchants Drive location still listed as open in Apple Maps and still using an active phone number stating the Merchants Drive address. When I arrived, however, it wasn’t there. I called the corporate office and spoke with an Amanda there. Amanda told me that the location closed in December and hung up. Clearly, she was inexperienced and didn’t know to refer me to another location even one just a few minutes away. I drove back to work almost an hour away, because I had a meeting to go to.
When I had time, I emailed their corporate office. I later called the Taggert location, speaking to another Amanda who was very helpful, learning that the Taggert location was only a few miles from the Merchants location.
I later got an email back from Jason Thurman and was told that they communicated every way they could about the closure of Merchants location and that the Taggert location was nearby. I screenshot shot their still active listing for Merchants on Apple Maps and sent it to him.
Crickets ….
When I dropped my clothing off, I was also given a receipt that said it would be ready for pickup at 6:00pm on Wednesday. I didn’t receive a text on Wednesday letting me know that it was available, so I texted them.
Also, crickets ….
I called them mid-morning on Thursday after not hearing back from them and spoke with Amanda at the Taggert location again to learn that my dry cleaning was not done, but they were taking care of it at the time. She later called back to tell me that it was available for pickup, which I appreciated.
As of today, the Merchants location is still listed as an active business on Apple Maps.
It’s clear that Prestige is going through some changes and needs to get some things cleaned up, but my dry cleaning was still done well.
I know that I’m not the only one experiencing these inconveniences, but I hope everyone will bear with them, as I have, while they get back up to their previous standards.
I do appreciate them sending me this link asking for the review, especially since I’ve already contacted them, and they knew of my experience. In my opinion, that speaks very well of them to want all sides presented in their reviews. I trust that they will update their phone listing to state that the Merchants location is closed and will also update their Apple Maps information to closed or to redirect them to an open location.
When I had time, I emailed their corporate office. I later called the Taggert location, speaking to another Amanda who was very helpful, learning that the Taggert location was only a few miles from the Merchants location.
I later got an email back from Jason Thurman and was told that they communicated every way they could about the closure of Merchants location and that the Taggert location was nearby. I screenshot shot their still active listing for Merchants on Apple Maps and sent it to him.
Crickets ….
When I dropped my clothing off, I was also given a receipt that said it would be ready for pickup at 6:00pm on Wednesday. I didn’t receive a text on Wednesday letting me know that it was available, so I texted them.
Also, crickets ….
I called them mid-morning on Thursday after not hearing back from them and spoke with Amanda at the Taggert location again to learn that my dry cleaning was not done, but they were taking care of it at the time. She later called back to tell me that it was available for pickup, which I appreciated.
As of today, the Merchants location is still listed as an active business on Apple Maps.
It’s clear that Prestige is going through some changes and needs to get some things cleaned up, but my dry cleaning was still done well.
I know that I’m not the only one experiencing these inconveniences, but I hope everyone will bear with them, as I have, while they get back up to their previous standards.
I do appreciate them sending me this link asking for the review, especially since I’ve already contacted them, and they knew of my experience. In my opinion, that speaks very well of them to want all sides presented in their reviews. I trust that they will update their phone listing to state that the Merchants location is closed and will also update their Apple Maps information to closed or to redirect them to an open location.
I love going to prestige cleaners I can always count on them to do an excellent job at a fair price! They are very professional and courteous
Knowledgeable and personable people they went over and above. Thank you
Alterations to dress slacks were quickly completed, done perfectly…. dry cleaning also top notch …. service is always the best, friendly & helpful… no other for me …. Prestige on Emory ..
Service was was ⭐️⭐️⭐️⭐️⭐️, and I have no complaints about the quality of the cleaning. My only concern was the price! It was almost $50 to have my mother- of- the-groom dress cleaned. I wish I had been given an estimate when I dropped it off, but I should have asked. It was just way than I was expecting.
Quick, friendly and great service. I especially value the drive thru service!
I recently had a formal dress altered and I am very pleased with the results. The alterations lady was super nice and did a great job. Everyone I interacted with at Prestige Cleaners in Powell, TN were very courteous and efficient. I can highly recommend this company.
Always well-pleased with their dry-cleaning. Alteration/mending services are great as well. Friendly employees, fair pricing, consistent and efficient.
Had a zipper replaced in jeans. They did a wonderful job. They said it would not be ready until the end of November - received sooner. Love them! Super nice individuals and great service!
Prestige Cleaners give great service . They are prompt and take good care of your apparel.
This dry cleaning business goes above and beyond to satisfy it’s customers
They were extremely helpful. Once they found out I needed the clothes for a funeral they pressed the clothes while I waited. I appreciated this so much.
High quality service! It was pricier than I wanted to pay, but in this case, you get what you pay for.
Fast and Professional service. Always nice friendly people. You don’t even have to get out of the car. I highly recommend them! 😀
Prestige always does a superb job when cleaning my clothes! I recommend them highly!!
Prestige Cleaners is pricey, but the best always is. Their cleaning services are great, but I am most grateful for their cold storage of furs. In Knoxville, only Prestige offers this special service, and I am grateful that they agreed to assume that role for their customers when the sole cold storage furriers in the city retired. I highly recommend this business!
Gentleman was very polite. Called me later and corrected a mistake on my bill.
They were able to process my Mom’s suit in such a short time as they promised! Very professional people.
Our clothes are always perfectly cleaned. We are more than satisfied with Prestige Cleaners
Great place to get alterations done and my suits dry cleaned! Highly recommend you give them a try!
I had a massive stain on a jacket I needed before 8am the next day. Kim slammed my blazer out so fast, saving me from having to possibly buy another one, their same day service was phenomenal! Carl brokered the crisis over the phone and the two of them took a lot of stress off! From here moving forward their courtesy and professionalism has gained both my personal use as well as my businesses use. Highly recommend.
Friendly faces. Always helpful. Items are always ready before the date they tell me. Awesome.
Did a great job on my husband’s jeans got them extra starched just like he wanted. All the other cleaners could never get them that way!
I called them the day before Christmas eve and ask them if they could have a soup ready by Christmas and it was at least 10 o’clock by this point in the morning and he told me if I could have it there in the next 15 to 30 minutes that they can do it I took it down there. They did it. They called me the next morning told me it was ready. I went and picked it up it was they actually told me they was gonna charge me 20% extra because of the rush which I was willing to pay, and then whenever we went and picked it up, it was very very, very reasonable and especially for it to be the time of year that it was and what they had to do to do it and it was it looks fantastic so I would urge anybody that needs anything done or anything planned This is the place to do it. They saved my stepson’s Christmas. I will never go anywhere else!!!
An alteration was made just as I specified and item was pressed and returned looking like new. Friendly and helpful attendant at the drive through.
Excellent as always but I hate you are no longer at Merchants road or closer to the Karns/ Hardin Valley area
My experience was excellent!
Your staff is amazing — very professional, knowledgeable, and kind! They make the encounter a pleasure — Carl and Amanda are simply outstanding!
Your staff is amazing — very professional, knowledgeable, and kind! They make the encounter a pleasure — Carl and Amanda are simply outstanding!
Exceptional service, friendly and great pricing. Also have an amazing tailor/seamstress!
We are new to the area and found Prestige Cleaners. They did a beautiful job with our king size quilt. We are very happy with their quality of work.
Prestige Cleaners did an excellent job on cleaning my curtains. They notified me when there was a problem & we quickly resolved it. I was notified by text when my curtains were ready. They even carried them to my car. If and when I need dry cleaning done again, I will use Prestige.
I took my cream colored zip up wool sweater to be dry cleaned. There were stains on the front that I pointed out when I dropped it off. I dropped by to pick it up when I was notified and the stains were still there. They said they would work on it more and let me know when it was ready. I went by after being notified again and this time it looked so much better. I wish it would have been taken care of the first time I dropped it off. I think it was cleaned differently the second time which is why it looked better. I am giving four stars because 99% of the stains were removed. I would have given five stars if it had been done that way to begin with. I will continue to give Prestige Cleaners my business.
Needed to replace a buckle on a backpack. They were helpful in helping me to get this task completed
Had a couple of items that required zippers and finishing. Could not find anyone to do it but Prestige did and in a timely manner. Our dtr had also used them. They were so nice! Found out they can do all sorts of things. We don't live close but will drive the distance to use them from now on.
I dropped off some suits and shirts for my husband. They were quick, kind, professional, and reasonably priced. The clothes looked great and they even saved something my husband accidentally left in a pocket. I loved that you can just drop it off in a drive-thru as I had two little ones with me.
Lesson for the day: Not all dry cleaners are the same.
I had used a product called Badge Magic to secure patches onto my son’s Boy Scout uniform. Now that he’s an adult I needed to remove patches from areas that are now supposed to be left patch-free, and the Badge Magic left a horrible, black adhesive residue behind. I first took it to Halls Cleaners and they were unable to remove it, and instead ended up making the adhesive worse as it spread to other areas of the shirt. I thought for sure I was just going to have to buy a new uniform shirt, which is expensive. As a last minute, what the heck decision, I decided to try Prestige Cleaners to see if they could remove it. I couldn’t believe what I saw when I picked it up a few days later. It looks brand new! I’m ecstatic!
I had used a product called Badge Magic to secure patches onto my son’s Boy Scout uniform. Now that he’s an adult I needed to remove patches from areas that are now supposed to be left patch-free, and the Badge Magic left a horrible, black adhesive residue behind. I first took it to Halls Cleaners and they were unable to remove it, and instead ended up making the adhesive worse as it spread to other areas of the shirt. I thought for sure I was just going to have to buy a new uniform shirt, which is expensive. As a last minute, what the heck decision, I decided to try Prestige Cleaners to see if they could remove it. I couldn’t believe what I saw when I picked it up a few days later. It looks brand new! I’m ecstatic!
